Career at MTS
- IT Technician Apprentice.
- IT Technician.
Are you passionate about technology and eager to kick-start your career in the IT industry? MTS is offering exciting apprenticeship opportunities in partnership with QA, a trusted provider of training and management services based in Leicester.
About MTS: MTS is a leading IT solutions provider, specializing in serving education establishments and supporting a wide range of clients. We are dedicated to delivering outstanding IT services and fostering innovation in a fast-paced and dynamic industry.
Apprenticeship Overview: As an IT Technician Apprentice at MTS in Leicester, you will gain invaluable hands-on experience working alongside experienced technicians in both MTS and primary school settings. You will receive comprehensive training and support from QA, our trusted training and management partner.
Please note that spaces are limited, and the selection process will involve interviews and assessments to ensure the right fit for both parties.
Join us in Leicester and take the first step towards a rewarding IT career! Apply today and seize this fantastic opportunity to learn, grow, and make an impact in the world of technology.
We are seeking an enthusiastic IT Technician to join our dynamic team. As an integral member of our IT support desk, you will play a vital role in providing exceptional support to a diverse range of customers. Your responsibilities will encompass assisting clients at their sites, handling telephone inquiries, resolving issues remotely, and managing support tickets through our online system.
- Provide on-site support to clients, primarily in educational establishments, in accordance with service level agreements (SLAs).
- Resolve incidents, diagnose, and troubleshoot faults, and implement projects.
- Demonstrate creativity and innovation by thinking outside the box to deliver effective solutions.
- Deliver outstanding customer service in a fast-paced and evolving industry.
- Strong IT skills and a passion for technology.
- Proven experience in a similar role or relevant IT support background.
- Excellent problem-solving abilities and a proactive approach to challenges.
- Effective communication skills, both in-person and remotely.
- Ability to thrive in a fast-paced and dynamic work environment.
Join our team and embark on an exciting career where you can make a real impact. We foster a collaborative and supportive work culture that encourages personal and professional growth. Apply now to be part of our energetic and forward-thinking organization.
To apply, follow this link :- Full Time Tech: https://uk.indeed.com/job/it-technician-0bd1237939f32ba5
We look forward to hearing from you!”