Choose a Plan that Works for You
From ad hoc to fully managed, we provide as much or as little IT support as you need! Check out our price plans below:
Ad Hoc Support
Is your computer making strange noises, or broken entirely? Are you worried that you’ve lost your data? Has your internet gone down and you have no idea why?
If you encounter any sort of problem with your IT, don’t worry: we can solve it quickly and effectively with our ad hoc support. Call our help desk for free, and if it’s not a simple fix, one of our expert IT engineers will be on-hand to have you back up and running in no time.
Our ad hoc support is charged on a half-hourly basis. We’ll come on-site if necessary, but if we can solve the problem remotely, it will cost you less!
Ad Hoc Pro
Fully Managed IT
Also known as the ‘peace of mind’ package, our fully managed IT service will take all the hassle of IT off your shoulders. We run a full audit of your IT infrastructure and then tailor a cost-effective package based on your needs, providing your business with our full, unlimited support.
By optimising your current infrastructure and implementing budget-friendly solutions wherever necessary, we will ensure that your IT is as good as it can be. This may include work on your cyber security, cloud solutions, network and more. Ultimately, the goal is to make your business as efficient and secure as possible.
Our managed IT service also involves a 24/7 monitoring of your network, which will allow us to catch any issues before they develop into critical problems. This proactive approach to your IT means you will no longer have to endure unnecessary periods of downtime, and it will completely free up your time to focus on your business, rather than on slow computers!
This service is covered by a bespoke, cost-efficient monthly retainer. All support (including labour) of your current equipment will be covered by this fee. If you are interested in acquiring upgrades, there will be an additional charge – but as verified partners of the likes of Microsoft and Dell, we can secure you great deals on new software and equipment.
What you get with MTS
Though we work with technology, we always take a service-first approach. Our friendly experts will be committed to your goals and requirements whilst providing the following:
We will provide a transparent assessment of your current IT infrastructure, and then recommend actions based on your unique requirements.
Full unlimited support
We will be there for you whenever you need us, ready and waiting to keep your IT functioning as it should, with no limit to the support we give.
We understand that IT budgets are often limited, which is why we provide affordable solutions to help you achieve your goals.
24/7 monitoring of your network
This allows us to practively resolve any issues that occur, therefore preventing disruption and downtime.
Great deals on new software and equipment
As accredited partners of various 3rd party providers, we can hook you up with the latest and great tech at the best prices!
No need to lose any time dealing with slow computers or faulty devices – we will take of everything, and make sure it’s all running optimally.
Below are some frequently asked questions regarding our IT services and plans. If your questions aren’t answered here, please don’t hesitate to get in touch!
What are the benefits of managed IT?
In the right hands, your IT can create many opportunities for your school or business. With the expertise of a managed IT provider, technology can be leveraged to provide enhanced efficiency, communication, security, scalability, and profitability. But perhaps the best part is that it is totally hassle-free!
Will you support us on-site as well as remotely?
Yes! As your local IT partner, we pay regular visits to your premises to run the necessary checks and implement any upgrades. And while most issues can be resolved remotely, we will be at your door whenever you need us.
I need to get Cyber Essentials certified, can you help?
Cyber Security is one of our top priorities here at MTS. We will of course get you your Cyber Essentials certification, and continuously make sure you are fully protected against all forms of cyber attacks.
Is your help desk really free?
Yes! You can call our experts and get answers to your questions free of charge. However, if we end up doing any remote or manual support work, we do charge for that – but you will of course always be notified of any costs before we proceed.
What size of business do you support?
Typically we work with businesses that employ anywhere between 5 and 50 people, but we are happy to talk to businesses of any size to see if, and how, we can help!
How easy is it to change managed IT providers?
Our onboarding process is smooth, simple and hassle-free. If you currently have a managed IT provider, there are a couple of extra steps to take, but we will guide you through the entire process.
A wide range of services available
We provide a wide range of services and are happy to tailor any of our services to meet the needs of your establishment.
Reliable IT Support
Let us take away the stress of sourcing your IT equipment, consumables and software. Whether you require a new mouse or a whole new IT infrastructure, be it software, licences or hardware we are confident that we can offer you the highest quality and the best value
Ready to get started?
Get in touch with the experts at MTS to find out exactly how we can help!