Let us take away the stress of sourcing and maintaining your IT equipment, consumables and software today. Get in touch with the experts at MTS to find out exactly how we can help!
Below are some frequently asked questions regarding our IT services and plans. If your questions aren’t answered here, please don’t hesitate to get in touch!
What are the benefits of managed IT?
In the right hands, your IT can create many opportunities for your school or business. With the expertise of a managed IT provider, technology can be leveraged to provide enhanced efficiency, communication, security, scalability, and profitability. But perhaps the best part is that it is totally hassle-free!
Will you support us on-site as well as remotely?
Yes! As your local IT partner, we pay regular visits to your premises to run the necessary checks and implement any upgrades. And while most issues can be resolved remotely, we will be at your door whenever you need us.
I need to get Cyber Essentials certified, can you help?
Cyber Security is one of our top priorities here at MTS. We will of course get you your Cyber Essentials certification, and continuously make sure you are fully protected against all forms of cyber attacks.
Is your help desk really free?
Yes! You can call our experts and get answers to your questions free of charge. However, if we end up doing any remote or manual support work, we do charge for that – but you will of course always be notified of any costs before we proceed.
What size of business do you support?
Typically we work with businesses that employ anywhere between 5 and 50 people, but we are happy to talk to businesses of any size to see if, and how, we can help!
How easy is it to change managed IT providers?
Our onboarding process is smooth, simple and hassle-free. If you currently have a managed IT provider, there are a couple of extra steps to take, but we will guide you through the entire process.
A wide range of services available
We provide a wide range of services and are happy to tailor any of our services to meet the needs of your establishment.
Reliable IT Support
Let us take away the stress of sourcing your IT equipment, consumables and software. Whether you require a new mouse or a whole new IT infrastructure, be it software, licences or hardware we are confident that we can offer you the highest quality and the best value
Ready to get started?
Get in touch with the experts at MTS to find out exactly how we can help!