What does an IT support team do? Part 2 IT Monitoring

What does an IT support team do? Part 2 IT Monitoring

In our last post, we introduced you to the array of different things an IT support team does in the line of duty. Now it’s time to shine the spotlight on one particularly important area of our work: IT monitoring. IT monitoring can massively reduce the chances of...
Signs it’s time to switch IT provider

Signs it’s time to switch IT provider

Your choice of partner matters when it comes to IT Support. You must feel confident that they are not only working proactively behind the scenes but can also rescue you if things go wrong. If you’ve noticed standards slipping or have been with your current provider...
What does an IT support team do? Part 1

What does an IT support team do? Part 1

“IT support” – sounds simple enough, but it’s a bit of a vague term, isn’t it? We like to keep things straightforward here at MTS IT, so today we’re going to talk you through what an IT support team actually does, in plain English… By the way, you’ll...