Glossary

If you don’t understand a word, look no further

Ad Hoc Pro

This package gives you access to both remote and on-site ad hoc support at a reduced rate. So no matter how many problems occur, you’ll know you can get them resolved at the best possible value!

Ad Hoc Support

This package provides you with on-call IT support for any IT issues or queries you may have. It gives you access to our free helpdesk and if a problem cannot be solved remotely it decreases the price of our on-site engineer services.

Blog

A blog is an online journal or informational website displaying information in reverse chronological order. It is a platform where a business can share its views on individual subjects.

CCTV installation and setup

Bespoke, high-quality CCTV installations for 24-hour security, protecting your assets and your people.

Centralised Management

Centralised Management helps you manage every endpoint user and workstation from a single centralised hub.

Cloud Computing

Cloud computing is the delivery of computing services including servers, storage, databases, networking, software, analytics, and intelligence over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale.

Cloud Migration

A large and complex process made easy by the experts at MTS. By migrating your data to the cloud, you can future-proof your establishment with increased security, cost-efficiency and productivity.

Cloud Telephony

Cloudya is a brilliant cloud telephone system that will help to streamline and future-proof your business.

Computer and Laptop setup, deployment & repair

Remember what working life was like before computers? We can, but we’d rather not. We’ll ensure the health and performance of your devices so you can do what you do best.

Cyber Essentials Certified

Cyber Essentials is a foundation level certification designed to provide a statement of the basic controls your organisation should have in place to mitigate the risk from common cyber threats.

Data Security & Encryption

If left unprotected, your data is at risk of exploitation. We will provide all the cyber security you need to keep your data safe.

Email Encryption

Email encryption is the encryption of email messages to protect the content from being read by entities other than the intended recipients.

Email Filtering

Industrial strength email security to protect you from malware, spam, phishing attacks, and malicious links and attachments.

Encryption Key Management

Encryption key management allows you to add or remove encryption keys with ease, without affecting the user.

Enterprise Server Proxy

An enterprise server proxy can act as an intermediary ensuring that all connections from the client and server are outgoing.

ESET Endpoint Antivirus

Endpoint Encryption increases user compliance and the security of your company data.

ESET Endpoint Encryption Mobile

ESET endpoint encryption mobile for iOS, offers Email, Text and attachment encryption and is fully compatible with central administration.

File and Folder Encryption

File and folder encryption ensures that your teams and workgroups can collaborate securely.

Free Support

We run a FREE IT desk for anyone who needs it. No matter how big or small the problem, our friendly experts are just a phone call away.

Full Disk Encryption

Full Disk Encryption keeps your entire HDD encrypted with pre-boot security, with full remote management. Only available with ESET Endpoint Encryption Pro.

Fully Managed IT

Our fully managed IT service will take all the hassle of IT off your shoulders. We run a full audit of your IT infrastructure and then tailor a cost-effective package based on your needs, providing your business with our full, unlimited support.

Fully managed IT for businesses in Leicester

For a cost-efficient monthly fee, we can provide end-to-end management of your entire IT infrastructure, ensuring your business can make the most of technology.

Full unlimited support

We will be there for you whenever you need us, ready and waiting to keep your IT functioning as it should, with no limit to the support we give.

Genee

Based in the manufacturing heartland of the UK, Genee delivers a range of interactive displays, kiosks, tablets, touch tables, visualisers, response systems and software to enhance teaching, training and presentations for corporate enterprises and the education sector.

Glossary

A glossary is an alphabetical list of terms in a particular domain of knowledge with the definitions for those terms.

“Go” Portable Encryption

“Go” portable encryption is an on-device application that runs straight from a USB stick which, with the correct passwords, allows users to edit, read and write encrypted documents on any PC. Only available on Endpoint Encryption Standard and Pro.

Great deals on new software and equipment

As accredited partners of various 3rd party providers, we can hook you up with the latest and great tech at the best prices!

G-Touch 4K Plus

The G-Touch 4K Plus range of 4K touchscreens are a superb addition to presentation environments. All screens are anti-glare, anti-reflective and anti-friction.

Hardware

Computer hardware refers to the physical parts of a computer and related devices.

Hardware support

No need to lose any time dealing with slow computers or faulty devices – we will take of everything, and make sure it’s all running optimally.

Helpdesk

We run a FREE IT desk for anyone who needs it. No matter how big or small the problem, our friendly experts are just a phone call away.

Interactive Touchscreens

Interactive touchscreens are an excellent way to deliver high-quality digital content and keep a room full of students focused and engaged. They are easy to use, require no calibration, no maintenance, and have a very low energy consumption.

Interactive white board / Projector / Touch Panel installation

Enhance your learning environments with these excellent tools – sourced, installed and maintained by our experts.

IT (Information technology)

Information technology (IT) is the use of any computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data.

IT Audit

We will provide a transparent assessment of your current IT infrastructure, and then recommend actions based on your unique requirements.

IT Consultancy

With so many different paths to take, it can be difficult to know how best to upgrade your IT. At MTS, we work with you to understand your goals, and then provide a simple roadmap to help you achieve them.

IT Equipment Maintenance & Support

We will ensure all your hardware issues are resolved quickly and proactively, preventing any disruption or periods of unnecessary downtime.

IT Hardware / Software procurement

As accredited partners of various 3rd party providers, we can source any necessary upgrades to your infrastructure at the best possible prices.

IT Services for Business

A bespoke service that is perfect for SMEs in Leicester who are looking to gain increased efficiency, security and profitability through their IT infrastructure. Achieve peace of mind and so much more with our managed IT for businesses!

IT Services for Schools

MTS IT is the leading provider of managed IT services for educational institutes in Leicester.

IT Support helpdesk

We run a FREE IT desk for anyone who needs it. No matter how big or small the problem, our friendly experts are just a phone call away.

IT Technician

An IT Technician is a professional who is responsible for installing, maintaining and repairing hardware & software components of the organization’s computers.

Knowledge Hub

A Knowledge Hub is a published collection of information that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. It’s designed to make it easy for people to find solutions to their problems without having to ask for help.

Leicester

With a population of more than 300,000, Leicester is the largest city in the East Midlands and the tenth largest in the country.

Its importance was first recognised by the Romans and later by the Danes, who used it as a strategic stronghold to control the Midlands.

It is also home to MTS IT.

Local Authority Technical Support Service

Your local authority is responsible for a range of services that your business may need to use or know about. These include collecting business rates and approving planning applications, enforcing health, safety, environment and trading standards requirements, and issuing parking permits.

Mail Encryption

Mail Encryption ensures that your email is read only by its intended recipient.

Managed IT for Businesses

At MTS, we support your business by taking away all the stress of IT. As well as keeping your computers and systems running fault-free, we also share our expertise to help you make the most of modern technology in the most budget-friendly way possible.

Managed IT for Schools

At MTS, we support schools and colleges with budget-friendly IT solutions that not only support the modern curriculum but enhance it.

Micro Technology

Micro technology is the use of compact, or very small, technical devices. Microtechnology embraces microcomputer parts, space microdevices, microsurgery, and microelectronics.

Micro Technology Services

Born out of Local Authority Technical Support Service, Micro Technology Services (MTS) is a strong team of qualified professionals who fully understand the demands and opportunities of modern technology.

MTS IT

MTS is a local, independent, professional IT support company, providing industry-leading and cost-efficient solutions for schools and businesses throughout Leicester. Keep scrolling to learn more about our team!

Network cabling

Network cabling provides a critical backbone of communication between your devices. Our experts can take on the entire process, ensuring you get a cabling solution that matches your requirements.

Office 365

Microsoft Office 365 is a powerful, highly-efficient cloud tool that allows your team to work to their full potential. With the ability to access your files from anywhere, built-in scalability, and regular security updates, you’ll wonder how you ever managed without!

Office 365 Solution

A cloud-based service that grants your users access to a range of resources and collaboration tools, saving time and increasing productivity.

Onsite IT Technician

While most problems can be resolved remotely, sometimes it requires the presence of an on-site expert to provide the appropriate fix. As your local IT partner, we will be there whenever you need us!

Our Plans

From ad hoc to fully managed, we provide as much or as little IT support as you need! Check out our price plans here.

Outsourcing

Outsourcing is the business practice of hiring a party outside a company to perform services or create goods that were traditionally performed in-house by the company’s own employees and staff.

Outsourcing Your IT

IT outsourcing is the use of external service providers to effectively deliver IT-enabled business processes, application services and infrastructure solutions for business outcomes.

Printer setup and deployment

Correct printer deployment is essential, particularly in busy working and learning environments. We take away the headache of set-up and ensure your printers running smoothly, all day every day.

Professional

A professional is someone who has a specialised job that only very well trained people can perform.

Reliable IT Support

Let us take away the stress of sourcing your IT equipment, consumables and software. Whether you require a new mouse or a whole new IT infrastructure, be it software, licences or hardware we are confident that we can offer you the highest quality and the best value.

Removable Media Encryption

Removable media encryption enables you to protect removable media with full or file encryption. Only available with ESET Endpoint Encryption Standard and Pro.

Schools Outsourcing IT

Today, many forward-thinking schools are also outsourcing their IT support and are enjoying the benefits that a specialist technology partner can bring.

Security Products

Bespoke cyber security packages to proactively prevent hacks and protect your data.

Server, Exchange installation, management & repair

Where servers are concerned, things can get complicated fast. At MTS we can provide an end-to-end service, ensuring the best performance of all your applications.

Software

Software is a generic term used to refer to applications, scripts and programs that run on a device.

Tablet / iPad and charging trolley solutions

Charging trolleys with excellent mobility and robustness to meet the demands of your working or learning environment.

Telephony solutions (VoIP phone systems)

Future-proof your establishment and revolutionise the way you communicate with our expert telephony solutions.

Text and Clipboard Encryption

Text and Clipboard Encryption ensures that sensitive information can’t be read from the clipboard.

Virtual Disks and Compressed Archives

Virtual Disks and Compressed Archives ensures that sensitive information can’t be read from the clipboard.

Virtualisation

A modern process that will improve the scalability and efficiency of your organisation, while also reducing your infrastructure and maintenance costs.

Visitor / Staff sign in solutions

A pen and paper will only get you so far! Our smart sign-in solutions are perfect for modern working and learning environments.

Wireless solutions

Using high-powered wireless solutions, we can seamlessly connect your devices and machines to a cable-free network, allowing for enhanced communication and scalability.