Knowledge Hub
Welcome to the MTS IT Knowledge Hub, all the resources you will ever need in one place.
A Knowledge Hub is a published collection of information that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. It’s designed to make it easy for people to find solutions to their problems without having to ask for help.
Feel free to look through our knowledge hub, but if you do have any questions please feel free to get in touch!
Introductory Articles
What is Cloud Computing?
Simply put, cloud computing is the delivery of computing services: including servers, storage, databases, networking,...
Services
What is Data Security?
Data Security involves putting in place standard policies, and procedures to protect data from a range of issues:...
FAQs
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Guides
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Videos
Videos
Coming Soon…
DDoS Attacks Reach an all-time high in the first few months of 2022
As the war in Ukraine wages on the digital war grows with it. Every day, around 5 am local time, the Telegram channel...
What does an IT support team do? Part 3 Routine Maintenance
This week, we’re looking at another big strand to our working week: routine maintenance. In our last post in our...
What does an IT support team do? Part 2 IT Monitoring
In our last post, we introduced you to the array of different things an IT support team does in the line of duty. Now...
Signs it’s time to switch IT provider
Your choice of partner matters when it comes to IT Support. You must feel confident that they are not only working...
What does an IT support team do? Part 1
“IT support” – sounds simple enough, but it’s a bit of a vague term, isn’t it? We like to keep things straightforward...
Outsourcing Computer/Laptop Set Up and Maintenance
Outsourcing computer maintenance might initially make you pause, but there are many benefits to making this move. What...
The Benefits of Outsourcing Server Maintenance
How do servers work A server is a standalone computer that provides data and other services to several computers on a...
The Benefits of an IT Support Helpdesk
Having access to an IT Support Helpdesk is something often associated with larger organisations. The reality is that...
The Benefits of IT Equipment Maintenance & Support
Underestimating the importance of equipment maintenance is taking a toll on your bottom line. The saying “if it isn’t...